Support

Get help

Have a question, found a bug, or want to request a feature? Reach out by email and we'll get back to you.

Email support

Delete your Minute Meter account

In the app (fastest): open Settings, scroll to Delete account, tap it, confirm, and re-enter your password (or reconfirm with Google) when asked. Your account is deleted immediately.

Without the app: email jaxcity33@gmail.com from the address on your account and ask us to delete it. We'll confirm once it's done, typically within a few days.

What gets deleted, and what's kept:

• If you're the owner of a household (you created it), deleting your account permanently deletes that entire household — every chore, behavior, and history entry — along with your account. This can't be undone.
• If you're a member or have a kid's view-only account, deleting it only removes your own account and access. The household and its data stay intact for everyone else in it.
• There is no retention period — deleted data is removed right away, not held in backups for later recovery.

Common questions

My chores/behaviors disappeared after signing in. The app now requires an account. If you had a household from before accounts existed, open your original household link after signing in and tap "Join household" to reclaim it.

How do I share my household with my spouse? Open Settings → "Share with your family" to copy your household's link. They sign in (or create an account) and tap "Join household" from that link.

How do I delete my account and data? See Delete your Minute Meter account above.

How do I cancel my subscription? Manage or cancel your subscription through your Google Play (or Apple App Store) account settings — subscriptions are billed and managed there, not inside the app.